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Terms of sales

These general terms of sale govern all the relations between the company Couleur Concept LLC, hereinafter "Couleur Concept", and the ecommerce guests, hereinafter "the customer".

Customer Service Email Address:

Prior to any transaction, the customer acknowledges having read these General Conditions and expressly declares to accept them as soon as it clicks the "Send command" button.

Article 1: Special conditions of sale

The customer acknowledges having read, at the time of ordering, special conditions of sale statements (denomination, price, quantity, color, particularities of the products, cost of benefits) and expressly declares to accept them without reservation.

Article 2: Validity of the order

The offer on the website is aimed at individuals who have a mailing address in Côte d'Ivoire, in the ECOWAS Member States and in the rest of the world.

Article 3: Registration and confirmation of the order

Couleur Concept confirms receipt of an order by an email entitled "Confirmation of your order".

The sale will only be concluded, however, from the confirmation of the Couleur Concept control, in an email entitled "Shipping of your order".

Couleur Concept reserves the right to not confirm an order for any reason whatsoever, holding in particular to the availability of the products, a problem concerning the received command, an abnormal order, a predictable problem concerning the delivery to perform, or a litigation relating to an earlier order. In this case, Couleur Concept will inform the customer within a reasonable time after registration of the order, and will immediately proceed with the client's refund.

In case of unavailability of one of the products of an order, the rest of the order is shipped.

Article 4: Price

Couleur Concept reserves the right to modify its prices at any time but undertakes to apply the rates in force that will have been indicated at the time of ordering, subject to their availability at that date.

The products sold will not be resumed or exchanged.

Article 5: Terms of payment and security

The payment is made only by credit card on a secure banking server.

Article 6: Retention of title

The products remain the Couleur Concept property until the complete collection of the order.

Article 7: Terms and conditions of delivery

A maximum of 14 working days after the order registration may be necessary to ship the command. The controlled product is shipped by DHL or other postal circuit followed at the delivery address indicated by the customer.

The costs of participation in the shipment of the order are paying for the Member States of ECOWAS (except the city of Abidjan Cote d'Ivoire), Europe and the rest of the world.

Article 8: Intellectual Property

The customer is prohibited from copying or downloading all or part of the content of the site unless prior authorisation and express Couleur Concept, which remains the sole owner of all the intellectual property rights relating thereto.

Article 9: Applicable law

These general conditions of sale are subject to law and jurisdictions of Côte d'Ivoire.


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