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Pick-up and deliveries

Abidjan

  • Free pick-up in our shops 
  • Home delivery costing 2,000 FCFA or 3 EUROS

In Côte d’Ivoire Outside of Abidjan

  • Delivery via NUNDI and its pick up points: from 2,500 * FCFA (amount likely to change depending on the third party tariff policy)
 

Outside of Côte d'Ivoire 

Delivery via DHL: The cost varies depending on the delivery zone

The estimated delivery time varies between 7-10 business days, depending on the delivery address.

Please note that some deliveries may be subject to import duties charges. In this case, we suggest you contact the customs office directly for more information.

If you receive an item or product that does not match your order (model, size, color, type etc ...) Please contact support@couleurconcept.com  by including your order number.

At the reception, the customer must check the contents of the package in the presence of the delivery person. If applicable, the customer will note on the delivery note "subject to unpacking".

Otherwise, no complaint can be validated by Couleur Concept later.

The following events are considered cases of force majeure prohibiting deliveries: wars, riots, terrorism acts, natural disasters, bad weather, floods, destruction by lightning, epidemics, fires, explosions, criminal acts, blockage of means of transport or supply, malfunction or interruptions of the electricity or telecommunication network, strikes etc ...

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