Pick-ups and Deliveries
Abidjan
Outside of Côte d’Ivoire
Delivery via DHL
It takes about 7 to 10 business days depending on the shipping address.
Couleur Concept is not responsible for any customs costs you may encounter in some countries. In such case, we advise you contact the customs office of your country.
If you receive a product that is different from what you ordered (style, size, color
etc..) please contact support@couleurconcept.com by referring your order reference. Once you receive your package, you must verify that what you received is complied with your order in the presence of the delivery person.
No complaints can be accepted by Couleur Concept if the package was not verified in front of the delivery person.
The following events are considered as cases of force majeure preventing Couleur Concept from making deliveries: wars, riots, acts of terrorism, natural disasters, bad weather, floods, destruction by lightning, epidemics, fires, explosions, criminal acts, blockage of means of transport or supply, malfunction or interruptions of the electrical or telecommunications network, strikes, etc.
- Home delivery 2,000 FCFA
- Pick ups in stores (Vallons and Ivoire)
- Delivery from 4,000 FCFA
Outside of Côte d’Ivoire
Delivery via DHL
It takes about 7 to 10 business days depending on the shipping address.
Couleur Concept is not responsible for any customs costs you may encounter in some countries. In such case, we advise you contact the customs office of your country.
If you receive a product that is different from what you ordered (style, size, color
etc..) please contact support@couleurconcept.com by referring your order reference. Once you receive your package, you must verify that what you received is complied with your order in the presence of the delivery person.
No complaints can be accepted by Couleur Concept if the package was not verified in front of the delivery person.
The following events are considered as cases of force majeure preventing Couleur Concept from making deliveries: wars, riots, acts of terrorism, natural disasters, bad weather, floods, destruction by lightning, epidemics, fires, explosions, criminal acts, blockage of means of transport or supply, malfunction or interruptions of the electrical or telecommunications network, strikes, etc.